Drive Sales and Customer Service Performance

PlayVox is a collaboration platform for call center management: everything in one place, from agent training, coaching, performance management and recognition.

LIVE DEMO

A single platform to motivate your teams to do better.

How it works

  • 1 Select your Data Sources (Zendesk, Five9, Salesforce, etc).
  • 2Get useful insights about your agent performance.
  • 3Take actions to motivate, coach, reward or send messages to your agents.

Choose your service and start getting more out of your teams

  • Zendesk
  • Salesforce
  • Five9
  • 8x8
  • Avaya
  • Check out more integrations

Try it for free for 14 days.

Contact Us at sales@playvox.com / +1.888.341.4109

Pricing.

$20 Per User Per Month

What's included in this price?

  • Gamified Agent Performance Rankings
  • Unique Social Engagement Application
  • Campaign Specific Learning Application
  • Automated Recognition & Rewards
  • Instant Messaging
  • Rich Agent Profiles and Directory
  • API Access and pre-integrated connectors

Try it for free for 14 days. No credit card required.

Add or remove users at any time, and pay as you go.

AGENT PERFORMANCE AUTOMATION

Trigger messages, badges and rewards for the completion of key tasks or business milestones. Build leaderboards to drive healthy competition and transperency.

AGENT TRAINING & ONBOARDING

On-going training tool to create courses, classes and quizzes. Includes use of Learning sessions and analytics.

AGENT SOCIAL ENGAGEMENT

With PlayVox, agents can quickly escalate cases to experts to close cases faster.

AGENT RECOGNITION & REWARDS

Inspire achievement with recognition and real rewards.

Digital Gift Cards from Top Brands.

Gamification

A New Approach to Tracking and Improving Agent Performance
“PlayVox is unique in that it is a new player in the market that is currently working as a stand alone solution. It was founded to assist outsourcers with improving agent attrition.”