Playvox

Simplify your Call Center

Effective and Enjoyable Training for your Agents

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Groupon

"PlayVox lets us detect and make a quick diagnosis of underperforming agents or those who ignore certain important procedures in serving our customers"

Carolina Bucarey, Head of Customer Service at Groupon LatAm.

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Learning: Effective and Enjoyable Training for your Agents

Train any agent, anywhere, at any time. The real-time Learning capabilities let you send targeted training content and material to agents, assess results and give necessary quizzes.

PlayVox lets you be interactive with agents with online visual learning combined with instant feedback since agents can easily look up their performance results.